MCP guides

Every tool has an MCP now. Every one has the same wall.

Honest, tool-by-tool guides to the MCP servers product teams ask about: what each genuinely gives your AI assistant, what stays structurally out of reach, and what changes when the MCP sits on a joined record instead of a silo.

New to the protocol? Start with what MCP actually is — or see why spine MCPs and tool MCPs answer different questions.

FAQ

MCP, answered.

What is an MCP (Model Context Protocol)?

MCP is an open standard that lets an AI client — an assistant or agent — call into a tool's data and actions through one consistent interface. Instead of a hard-coded integration, the AI connects to an MCP server and can read or act on whatever that server exposes.

How is a spine MCP different from a single-tool MCP?

A single-tool MCP exposes one tool's silo — a Jira MCP sees Jira, a Notion MCP sees Notion. A spine MCP exposes the whole customer record: revenue, feedback, work, and code already joined on one spine. So the AI can answer questions that cross tools instead of one silo at a time.

Which AI clients can use it?

Any MCP-compatible client — the assistants and agents that speak the protocol. Because MCP is an open standard, you're not locked to one vendor: point your client at the server and it connects.

What can the AI actually access?

Through the spine MCP an AI client reaches the joined customer record — the same data your team sees, governed by the same permissions. Tool-scoped MCPs stay boxed inside a single tool's data; the spine MCP is what changes once that record is already connected.