← SDKs · Any website - floating widget

Chat SDK: a whole product, included.

Elsewhere this is the live-chat slice of Intercom / Chatwoot. Here it ships on every plan - never an add-on, never metered.

Published by AIOProductOS, the product management operating system for B2B SaaS teams. It joins customer feedback, revenue, delivery work, and code on one customer record, so teams prioritize by who is paying, not just what is loudest. Who builds it, and how we work.

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One tag, auto-init from data attributes.

<script
  async
  data-product-key="pk_live_..."
  data-endpoint="https://platform.aioproductos.com/api/chat"
  src="https://platform.aioproductos.com/sdk/productos-chat.js"
></script>

~30 KB gzipped, one self-contained script

What it does

What the Chat SDK captures

  • Real conversations

    A visitor opens the panel, types, and gets a reply from your team - the customer-facing live-chat surface.

  • Closed Shadow DOM

    The widget cannot leak styles into your page or inherit styles from it; it looks right everywhere.

  • Signal, not silo

    Every thread writes an insight row on the spine at open, joined to the visitor and, where resolvable, the account.

Why it beats the standalone version

This is the difference from a support-shaped tool: the conversation is a first-class customer signal. The AI organiser clusters repeated complaints into one theme, ties the theme to a feature, and the feature carries the accounts (and revenue) behind the thread - something a standalone chat box structurally cannot do.

Where it stops, honestly

It is the customer-facing live-chat surface, not a full help desk, and the internal team chat is a separate module inside the platform. If your need is ticket queues and SLA routing, this is the signal-capture end of that pipeline, not the whole pipeline.

FAQ

The Chat SDK, answered

How is this different from a normal live chat widget?
Every conversation writes an insight row on the product spine the moment it opens, joined to the visitor and, where it resolves, to the account. The same complaint from fourteen visitors becomes one clustered signal tied to a feature, which a support-shaped tool structurally cannot do.

Will the widget break my site styles?
No. It renders inside a closed Shadow DOM, so it cannot leak styles into your page or inherit styles from it. There is no iframe and no framework requirement, just one self-contained script of about 30 KB gzipped.

Is the chat widget a paid add-on?
No, it ships on every plan. Elsewhere the live-chat slice of a support suite is its own subscription.

The rest of the family

Every SDK, every plan, one spine.

Each of these is sold as its own product elsewhere. Here they all feed one customer record - feedback, revenue, work, and usage joined - on flat plans from $199/mo, every module included, with a 7-day free trial on your own data, no card required.

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